CRT will allow users to submit a service request or report a problem in the community. Requests can be submitted via computer, tablet or cell phone. CRT will also allow users to easily track all of their pending and closed requests via their account. Example service request topics include "Street Light Outage" or "Park Maintenance Issues". Once a request is submitted, it is routed to multiple Village Employees. As updates are provided from Village Staff, your request will be updated. You can learn more about using Citizen Request Tracker by playing the video.